Is the agency more interested in:
Is the agency more interested in:
- reducing rider friction,
- increasing ridership,
- improving equity,
- reducing operational costs,
- or modernizing customer experience?
1
vote
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Rik Opstelten
commented
In some previous comments, we have noted that this solicitation seeks to create a specifically traveler-facing tool, rather than one focused on improving back-end operational factors for transit agencies.